Contact Us

Contact Us

Have questions or ready to explore a partnership? Reach out to us anytime. The 海星体育 team is here to help you ignite your sports passion.

Our Location

海星体育科技(上海)有限公司, Shanghai

Phone

+86 +86 158 1802 9002

021-8765-4321

Business Hours

Monday - Friday: 9:00 AM - 7:00 PM

Weekends: Closed

Public Holidays: Closed

FAQ

Find answers to frequently asked questions about 海星体育's services and collaboration opportunities.

How long does a project typically take?

Project timelines vary based on complexity. Simple sports information integrations may take 2-4 weeks, while large-scale live streaming platform development could require 2-6 months. We'll provide a clear project schedule after discussing your specific needs.

Are there ongoing maintenance fees after project completion?

Yes, we offer ongoing technical maintenance and support. This includes regular system updates, bug fixes, data backups, and prompt technical consultation. Specific fees will be adjusted based on your requirements and support level.

Can I request modifications during development?

Absolutely! Depending on your chosen service package, we offer multiple opportunities for optimization and adjustments. To ensure the final outcome meets your expectations, we maintain close communication throughout the development process and conduct regular project reviews.

What is the payment process?

We utilize a phased payment approach: 30% upfront upon project commencement, 40% upon reaching 50% project completion, and the remaining 30% after final acceptance. Bank transfers are supported.

Will I receive the source code?

Yes, upon full payment, all project source code will be entirely yours. If needed, we will also provide comprehensive project documentation and operational training.

Do you serve clients outside your immediate region?

We serve clients nationwide and maintain close collaborations with international partners. Communication methods include video conferencing, email, or online chat. For certain large-scale projects, our team can also travel to the client's location as needed.